Privacy Policy

PRIVACY POLICY

JaiSri TV Media Enterprise
Website: jaisritv.live
Email: support@jaisritv.live
Location: Kolkata, West Bengal, India

Last Updated: 29 September 2026

JaiSri TV Media Enterprise (“JaiSri TV”, “we”, “us”, “our”) respects your privacy and is committed to handling information responsibly.

This Privacy Policy explains what information may be collected when you use the JaiSri TV website, account, subscription services, media content, customer support, and related features (“Service”), how that information may be used, when it may be shared, and the choices available to you.

By accessing or using JaiSri TV, you acknowledge and accept this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Service.

1. INFORMATION WE COLLECT

Depending on how you use JaiSri TV, we may collect or receive the following information.

1.1 Account Information

When you create or maintain a JaiSri TV account, we may collect:

  • Name
  • Mobile number
  • Password or authentication information
  • Account status
  • Information necessary to administer your account

Passwords are intended to be stored using appropriate security measures, including hashing or other protective mechanisms where applicable.

You are responsible for keeping your account credentials confidential and for activity carried out through your account.

1.2 Subscription Information

We may store information relating to your subscription, including:

  • Selected subscription plan
  • Subscription start date
  • Subscription expiry date
  • Subscription status
  • Payment status
  • Payment or transaction reference
  • Other information necessary to verify and administer a subscription

1.3 Payment Information

JaiSri TV may use manual payment or third-party payment/service providers.

JaiSri TV does not intentionally collect or store sensitive payment credentials such as:

  • Full card numbers
  • CVV/security codes
  • Bank account passwords
  • Full UPI credentials
  • Other complete payment authentication credentials

Payment processing may involve third-party providers, financial institutions, banks, or payment services. Information handled by such providers may be subject to their own privacy policies and terms.

Where necessary, JaiSri TV may retain transaction references, payment status, screenshots, confirmation information, or other information required to verify a subscription or resolve a payment-related dispute.

2. AUTOMATICALLY COLLECTED TECHNICAL INFORMATION

When you access or use the Service, JaiSri TV and/or its hosting, security, technical, or infrastructure providers may automatically receive limited technical information.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Access date and time
  • Login information
  • Basic server or security logs
  • Error and diagnostic information
  • Information relating to security, fraud prevention, or abuse detection

Such information may be used to operate, secure, troubleshoot, maintain, and improve the Service.

The actual information collected may depend on your device, browser, hosting environment, security systems, and technical configuration.

3. COOKIES AND SIMILAR TECHNOLOGIES

JaiSri TV may use cookies, session technologies, local storage, and similar technologies where technically necessary or useful.

These technologies may be used for:

  • Login sessions
  • Account authentication
  • Security
  • User preferences
  • Website functionality
  • Performance and troubleshooting
  • Fraud and abuse prevention

JaiSri TV may introduce analytics or other technologies in the future to understand website usage, improve the Service, measure performance, or develop new features.

You may be able to control or disable certain cookies through your browser settings. However, disabling certain cookies may affect login, security, or website functionality.

4. HOW WE USE INFORMATION

JaiSri TV may use collected information for purposes including:

  • Creating and managing user accounts
  • Providing subscription services
  • Activating, maintaining, or verifying subscriptions
  • Confirming payments
  • Providing customer support
  • Communicating with users about their accounts or subscriptions
  • Preventing fraud, misuse, unauthorized access, and abuse
  • Protecting the Service and its users
  • Troubleshooting technical problems
  • Maintaining website and server security
  • Monitoring and investigating suspicious activity
  • Improving website functionality and user experience
  • Developing and improving services
  • Maintaining business, technical, and administrative records
  • Complying with applicable legal obligations
  • Resolving disputes
  • Enforcing our Terms & Conditions and other policies
  • Protecting the rights, property, security, and legitimate interests of JaiSri TV, its users, service providers, and other relevant parties

We may also use information for other purposes reasonably connected with operating, securing, maintaining, or improving the Service.

5. CUSTOMER SUPPORT INFORMATION

If you contact JaiSri TV at support@jaisritv.live, we may use the information you provide to:

  • Respond to your request
  • Verify your account or subscription
  • Investigate technical or payment issues
  • Resolve complaints or disputes
  • Maintain support records
  • Improve customer service

Support communications may be retained for reasonable operational, security, legal, dispute-resolution, or legitimate business purposes.

6. SHARING OF INFORMATION

JaiSri TV does not sell or rent your personal information to third parties for their independent commercial purposes.

However, information may be shared where reasonably necessary to operate, maintain, secure, or provide the Service.

This may include sharing appropriate information with:

  • Hosting providers
  • Website infrastructure providers
  • Payment or payment-verification providers
  • Security providers
  • Technical service providers
  • IT or maintenance providers
  • Analytics providers, if introduced
  • Customer-support providers
  • Professional advisers where reasonably necessary
  • Government authorities or law-enforcement agencies where legally required or reasonably necessary to protect rights, safety, security, or prevent unlawful activity

Third-party providers may process information according to their own terms and privacy policies.

JaiSri TV will generally provide only information reasonably necessary for the relevant purpose, subject to applicable circumstances and law.

7. THIRD-PARTY SERVICES AND CONTENT

JaiSri TV may use or link to third-party services, platforms, websites, applications, media sources, payment services, hosting infrastructure, or content providers.

For example, certain movies, series, videos, or other media may be made available through third-party platforms such as YouTube, Facebook, or other external services.

JaiSri TV does not control the privacy practices, security, availability, advertising, policies, terms, or data practices of independent third parties.

Your interaction with a third-party service may therefore be governed by that third party’s own terms and privacy policy.

We encourage users to review the privacy policies of third-party services they access.

8. DATA SECURITY

JaiSri TV takes reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, server, online transmission, electronic storage system, or internet-based service can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, JaiSri TV cannot guarantee absolute security of information transmitted to or stored through the Service.

Users should also take reasonable precautions, including keeping their passwords confidential and avoiding sharing account credentials with others.

9. DATA RETENTION

JaiSri TV may retain account, subscription, transaction, support, technical, and other relevant information for as long as reasonably necessary for:

  • Providing the Service
  • Maintaining active accounts
  • Subscription administration
  • Security and fraud prevention
  • Troubleshooting
  • Resolving disputes
  • Enforcing agreements and policies
  • Accounting and business records
  • Legal or regulatory purposes
  • Protecting JaiSri TV’s rights and legitimate business interests

After an account is closed or information is no longer required for normal operation, JaiSri TV may retain certain information for a reasonable period where necessary for security, legal, dispute-resolution, fraud-prevention, accounting, or legitimate business purposes.

10. ACCOUNT AND DATA DELETION REQUESTS

You may request closure of your JaiSri TV account or deletion of certain personal information by contacting:

support@jaisritv.live

JaiSri TV may need to verify the identity or account ownership of the person making a request.

Deletion may not always be immediate or complete where information needs to be retained for security, fraud prevention, payment verification, legal obligations, dispute resolution, accounting, enforcement of agreements, or other legitimate purposes.

Information that has already been lawfully shared with independent third-party providers may also remain subject to those providers’ retention policies.

11. CHILDREN

JaiSri TV is intended for users who are 18 years of age or older.

We do not knowingly intend to provide account registration to persons under 18.

If we become aware that an account has been created by a person under 18 without appropriate authorization, we may take reasonable steps to suspend or terminate the account and remove associated information where appropriate.

12. ACCOUNT RESPONSIBILITY

Users are responsible for:

  • Providing accurate account information
  • Keeping login credentials confidential
  • Preventing unauthorized access to their account
  • Not sharing account credentials with unauthorized persons
  • Not using another person’s account without permission

JaiSri TV may take appropriate action where an account appears to have been compromised, misused, shared, resold, or involved in fraudulent or unauthorized activity.

13. SECURITY, FRAUD AND ABUSE INVESTIGATION

JaiSri TV may collect, retain, analyze, and use relevant account, technical, access, transaction, and activity information where reasonably necessary to:

  • Detect fraud
  • Investigate suspicious activity
  • Prevent unauthorized access
  • Investigate account sharing or resale
  • Protect servers and infrastructure
  • Prevent attacks or abuse
  • Enforce platform rules
  • Protect users and the business

Where appropriate, information may be shared with relevant service providers, authorities, or professional advisers for these purposes.

14. BUSINESS TRANSFERS

If JaiSri TV or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, transfer, financing, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

15. CHANGES TO THIS PRIVACY POLICY

JaiSri TV may update, modify, replace, or revise this Privacy Policy from time to time.

Changes may be made to reflect:

  • New services or features
  • Changes in technology
  • Changes in business practices
  • Security requirements
  • Operational requirements
  • Changes in applicable law
  • Other legitimate business requirements

The updated version may be published on the JaiSri TV website with a revised “Last Updated” date.

Your continued use of the Service after an updated Privacy Policy is published may constitute acknowledgment of the updated policy, to the extent permitted by applicable law.

16. NO GUARANTEE OF COMPLETE SECURITY OR AVAILABILITY

Although JaiSri TV takes reasonable measures to protect information, no online system can guarantee complete security.

Similarly, technical failures, maintenance, network problems, third-party failures, cyber incidents, infrastructure problems, or circumstances beyond JaiSri TV’s reasonable control may affect the availability or operation of the Service.

To the maximum extent permitted by applicable law, JaiSri TV shall not be responsible for losses arising solely from circumstances that are outside its reasonable control.

17. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India.

Subject to applicable law, disputes relating to this Privacy Policy or the handling of information through the Service shall be subject to the jurisdiction of the competent courts having jurisdiction over the Kodala area, Odisha, India.

18. CONTACT US

For privacy questions, account-related requests, deletion requests, or other concerns, contact:

JaiSri TV Media Enterprise
Email: support@jaisritv.live
Location: Kolkata, West Bengal, India

By using JaiSri TV, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of information as described above, subject to applicable law.

Last Updated: 29 September 2026

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